high reliable organisation

paper

BOARDS DON'T GOVERN REALITY : They Govern What Reality Looks Like After It Has Passed Through the Organisation.

Boards rarely fail because they receive too little information. They fail because operational reality changes before it reaches them. This ISI paper introduces Information Fidelity as a governance capability.

paper

Near Misses Are Organisational Gold Why resilient institutions learn from what almost happened — not just what became catastrophic

Most organisations investigate catastrophe. Resilient organisations investigate almost-catastrophe. Near misses are not embarrassment or incompetence—they are organisational intelligence. Institutions rarely collapse without warning. More often, they stop listening before they stop functioning.