System Design

🚨 BROKEN SYSTEMS SURVIVE ON HEROES -- When 150% Becomes the Expectation, Appreciation Falls to minus 70% — And Extraordinary People Become the Invisible Infrastructure Holding Ordinary Operations Together

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🚨 BROKEN SYSTEMS SURVIVE ON HEROES -- When 150% Becomes the Expectation, Appreciation Falls to minus 70% — And Extraordinary People Become the Invisible Infrastructure Holding Ordinary Operations Together

What if your organisation only works because extraordinary people keep saving it? When 150% effort becomes expected and appreciation falls to minus 70%, heroism can become invisible infrastructure — hiding broken systems, distorting performance and allowing organisational fragility to remain unseen.